FAQ

We have put together a list of FAQ that I hope can answer most of your questions but we are totally human so if you have a quick question text it to +44 7933 297486. If you want to ask a long question call us or Contact Us here.

Product

Cotton, Bamboo, Microfibre... What is the difference

I know I know, they all look pretty much the same so whats the crack?

Well in a nutshell choose cotton if you want a nappy that will last half a dozen babies, bamboo if you want super absorbency and a luxurious feel or microfibre if you have limited drying space and time.

Or a combination of the above to suit all the times in your life. 

Cotton is the mainstay of the washable world and has been for centuries. It's a very, very robust fibre and can be washed thousands of times. We have many customers who tell us they’ve put two, three or four babies through Littlelamb cotton nappies and then still sold them on.

Since 2011 all Littlelamb organic cotton yarns are certified by the Soil Association’s GOTS scheme.

Bamboo is a super absorbent fibre with a luxuriously soft feel. It’s often quoted as 40% more absorbent than cotton, which enables us to make a nappy that’s not only thirstier than cotton but less bulky too. As the individual filaments are shorter than cotton they don’t have the longevity but will still last two or more babies with careful laundering. 

Top tip here - no bamboo fabric can be organic. We can tell you that it is grown organically which is true but honesty is the best policy here and we like to keep you guys informed. All bamboo fibre organic standard fails during the manufacturing process. However, we only use bamboo fibre that comes with the Oeko-tex100 certification, which is as close to organic as bamboo can get. We but it from raw fibre and we mill it, spin it and knit it to our extra loopy close knit pile that ensures the most wonderfully absorbent nappy you can buy. 

Microfibre nappies are something that we are constantly considering about. They do provide a quick-dry option specifically made for customers who live with restricted drying space or time. As they are made from the same fabric as your fleece jumper they come out of the spin cycle almost dry. A quick air dry or five minutes in the tumbler on a low heat and they should be ready. We recommend microfibre as a day nappy rather than a night time option as it doesn't hold as much fluid as either cotton or bamboo. However it is a man made fibre and will not break down as fast as bamboo and cotton but we figure that using 20 or so microfibre nappies throughout a babies life is far far better than using literally a ton of disposables. 

The OneSize nappy is the Frankensteins monster of our nappies - perfectly developed out of our old osfa; ( one-size-fits-all ), pocket nappy and longtime favourite bamboo two part nappy. We asked our wonderful mums to put this nappy to the test and after their very sensible feedback we lengthened the rise, to stop 'builders bum' on older babies, and now we reckon the OneSize is suitable from about six weeks onwards, when baby's thighs start to fatten up. We also changed the two boosters from microfibre to bamboo as to be honest microfibre just doesn't absorb or keep hold of wee so well and we found that microfibre boosters lead to compression leaks where bamboo does not. 

OneSize nappies are probably the easiest to use if baby is going to be changed by someone not used to nappy changing i.e. hubby or mother-in law :)

Last but not least is the Sized Pocket nappy. It comes with a woven, not knitted like the OneSize, bamboo insert. Weaving creates a denser but thinner fabric and gram for gram it weighs three times as much as our OneSize booster. In tests it also absorbed three times as much wee. Woven fabric will shrink a tad over the first few washes but the new size won't affect absorbency. 

As the nappies are available in three sizes you will get a much better fit but they will cost you more in the long run. 

Another one of our top tips; our bamboo nappy and wrap is often quoted on the forums as the best night time nappy on the market today as it is so absorbent and leak-proof. It is bulkier than some other nappies and takes longer to dry; a side effect of absorbing so much in the first place!

What is 'The Real Cost Of Nappies'?

Your going to love this. Using Littlelamb reusable nappies will save you money on your first baby and even more for subsequent babies. NHS paediatricians suggest newborns should be changed 10-12 times a day and older babies about six times ending 2 ½ to 3 years later with just one used at night.Assuming an average of seven changes every 24 hours over baby’s nappy wearing career and you’ll use about 6500 nappies. 

Check out the price of quality disposables in your local store and multiply by six and a half thousand.

If you choose to use disposable nappies you will be looking at spending around £1000 for each baby. 

To compare, add the cost of Littlelamb kits to the cost of laundering of £1 a week* and you’ll immediately see the savings. 

Using them on subsequent babies will save you even more.

More to the point - would you like to wear paper knickers?

*The laundering costs include detergent, electricity, water and even the wear-and-tear of your washing machine. 

How many real nappies will I need?

This is always a tough question to answer. If you ask most nappy sellers and they will underestimate the amount needed to give a false impression of the costs involved. We try to be accurate but each baby will vary in the amount used day-to-day over their nappy career and you need to be honest with yourself here too. There is no point in telling yourself that you will religiously do a wash every single day if you know that you would rather be out with babe in the park, going for coffee and catching up with friends then throw all the nappies in together at the end of the week in one panicky wash. It’s okay either way you want to do it but you can imagine that one way will need less nappies than the other.

So we have opted for somewhere in-between the two washing scenarios above. A twenty kit in each size, with all the accessories, will be suitable for the vast majority of babies - but we're happy to sell you more if you wish. It will give you ten nappy changes a day at the start - when you use the most - but you will need to keep on top of the laundry pile. 

Our most popular sale is the bamboo20 kit. It gives parents a decent amount and they then top up with 'specials' as time goes on and once you are on our radar we will keep you up to date with our limited ranges and special offers ideal for top ups. 

Top tip ( yes another one. I think we need a special place for all these as they are gold ). Forgot to start the washer? Substitute an old tea towel as an emergency nappy inside the wrap. Remember - washable nappies are not rocket science and started life as a flat piece of cloth. 

What size nappies will I need?

We have spent a lot of time over the past ten years perfecting the sizes and only rarely do we receive an email saying the customer isn’t happy with the fit. However please remember that babies come in all different shapes and sizes so the above weight and age range should only be taken as an estimate. I always recommend getting a trial kit so you can choose the correct size for your baby.

Most babies will change shape many times during the early years. It’s quite common for a baby to start using the size 2’s sooner than expected and then to return to fitting the smaller size again once baby has started being mobile and have lost some of their tubbiness. Once any nappy and wrap is in place run your finger around between the seam and baby's skin to make sure it's not too tight.

Our Onesize nappy will fit 90% of babies but remember that if your little one is at either end of the size/weight spectrum buy the sized two-part nappies.

Littlelamb two-part and pocket nappies are sold in three sizes.

Size 1 fit from 7lbs to 20lbs (3kgs to 9kgs) or most newborns to around 9 months.

Size 2 fit from 20lbs to 38lbs (9kgs to 17kgs) or around 9 months to the potty stage.

Size 3 fit from 30lbs (13kgs) upwards.  

At what age do the sizes fit?

Your baby’s NHS Personal Child Health Record growth chart will have half of boys reaching 20lbs at 39 weeks (8 months) and half of girls at 46 weeks (10 months). I found that our babes were all their plumpest with the most amount of creases just before they became mobile. Then as soon as they were rug rats they seemed to grow long and skinny. 

Littlelamb reusable nappies will fit most newborn babies up to around 9 months. If your baby has a low birth weight the size 1’s will not fit until baby reaches around 7lbs as the leg elastic will be baggy and containment will be compromised. We are working on a tiny option and will let you know when this is finished. 

Dependant on your baby’s shape, the size 2’s should fit at around 20lbs and go through to potty training.

The size 3 nappy fits from 30lbs plus and is for those toddlers who don’t quite get the hang of potty training, especially at night time.

Top tip: It’s easier to start potty training during the warmer months as more fluid is lost through sweating, reducing the need for potty.

Which sort of nappy liner?

Ah this old chestnut. Don’t worry, disposable liners aren’t essential for the nappy system to work but they do make life just that little bit easier. They let the wee through to be absorbed into the nappy whilst catching the poo for easy disposal. 

Littlelamb disposable liners are convenient but do have a financial cost over time which is why most of our nappy styles come complete with a washable liner that will last the life of the nappy. 

Disposable or washable? I use disposable when I'm out and about and washable at home.

What nappy wraps do I need and how many?

When I started using washable nappies one brand would make the nappies and another would make the wraps. They never fitted correctly. This is one of the reasons why we started making our own. We designed our wraps not only to fit our nappies perfectly but also with other brands of real nappies in mind so we believe it’s probably the best all-rounder.

Littlelamb bamboo, cotton and microfibre nappies are designed to fit perfectly inside Littlelamb wraps. 

The wrap is the waterproof aspect of our nappy system. We take baby-soft polyester and bond a urethane film to the inside. The film, under a microscope, would look a bit like a layer of baked bean tins on your countertop. They are pressed together but as they are round there are still gaps between. The gaps are big enough to let air molecules pass through but small enough to stop all the larger fluid molecules.

Customer feedback suggests that with the new improved Littlelamb wrap you'll need one wrap for every three nappy changes unless it's soiled with poop. Also, we recommend you don't use the same wrap for more than twelve hours so always use a fresh wrap before bedtime.

Wraps are only needed for our bamboo, cotton and microfibre nappies. You don't need a separate wrap for the OneSize or Sized Pocket nappies.

Why are Littlelamb nappies such good value?

How can we sell our kits at such a good price compared to other brands? Above all, we believe that an environmentally friendly product shouldn’t attract a premium price. I used washable nappies as a single parent with no money at all so I am determined that just because the marketing men have got their hands on the product it should still be a cost effective option for everybody. 

So, we manufacture our nappies ourselves in Turkey and sell them directly to you. We start with tons and tons of fibre to keep the price down, spin, knit the fabric, cut it to our own design, sew them and ship to our holding warehouse in Wales. Its not flash and its not rocket science. Simply put, we make great, functional nappies that do what a great, functional nappy should do.

If you want a boutique nappy this website isn’t for you. If you want a nappy of fantastic quality, with a tried & tested fit that does what it’s supposed to do at a brilliant price you’re in the right place.

We can maintain our incredible low prices because we work in the basis that the larger the kit the better the savings. This means that we can keep selling the volumes and so keep buying the fibre in tonnage which means we can keep the prices low which means we can keep selling the volumes - you see where you come in?

And of course to repeat myself here…

Above all, we believe that an environmentally friendly product shouldn’t attract a premium price. 

Use and Care

How do I wash nappies?

Washing nappies is really very simple so do not panic.

Simply store dirty nappies in the pail, separating any washable boosters, inserts or liners and closing the Velcro tabs over on themselves, and when ready put them in the washer on a 40˚ wash with half the recommended dose of detergent, give them an extra rinse and air dry. Thats all there is to it. 

While there is no one routine that will suit everyone due to variables such as soiling level, machine type, load size, water hardness and cycle used, the above is a good place to start and you can tweak if needed.

After doing this myself for my 6 babies, here are a few tips...

Dry pail your nappies. This means that you simply pop them in a bucket and stick the lid on. There is no need to soak nappies as modern washers and detergents are very effective.

Soiled nappies should be washed regularly. Do not leave soiled nappies for longer than three days. 

Wash poopy nappies separately from your household laundry. If the nappies are just wet (wee is sterile) then they can be washed with other laundry

Check the Velcro tabs are closed tightly on the nappies. Once the wrap Velcro tabs are closed, turn the wraps inside-out. Boosters and inserts are best removed from pocket nappies prior to washing.

We advise washing at 40˚. All our nappies can be washed at 60˚ when necessary such as if baby gets nappy rash or thrush, but the hotter the regular wash the shorter the lifespan.

The above is all most parents need to know but for the few parents who need it we've included the sum of our (and the Nappy Science Gang) knowledge. Trust us - washing nappies really is easy once you've found the routine that works for you it isn't daunting.

In our opinion powder detergents dissolve quicker and rinse better leading to cleaner laundry. 

Bio or non-bio? Biological detergent is better at stain removal than non-bio, particularly on protein based stains such as poop. We are not fans of Eco Eggs or soap nuts as we are not convinced they are effective for a nappy laundry.

Dosage? We advise starting with half the recommended dose of detergent for the load size and water hardness and working up from there. The amount of detergent needed will vary and is dependant on load size, machine type and water hardness. Soft water needs less detergent to be effective and hard water needs more - possibly up to a full recommended dose. Detergent build up can cause issues - especially if your washing machine has a weak rinse program - so overdosing is not advised.

Fabric softener? Do not use fabric softener in your nappy wash as it will coat the fibres and inhibit absorption.

Sanitisers? We do not recommend using sanitisers with your nappy wash. Sanitisers will affect the elastic and Velcro components and shorten the life of your nappies. Besides, sanitisers aren't necessary as most detergents have a small amount of sodium percarbonate in them - which is the main ingredient of sanitizers. Our elastics can cope with the 5-15% sodium percarbonate that is in most brands of detergent. 

Washing cycle? To wash nappies you need a full cycle, not an eco-wash or short wash. An eco-wash will use less water, be shorter and agitate less and nappies need a good amount of water, time and shaking to clean effectively.

Rinsing? Ensure your nappies are well rinsed. Detergent residue can be the root of problems. If you live in a soft water area always do an extra rinse. A cold water rinse is better if you have that facility.

Spin? The faster and longer the nappies are spun the quicker they will dry. Eco and shorter cycles usually have a slower spin speed and time meaning there is excess water left in the fabric making them slow to dry.

Drying? Drying nappies in direct sunshine is best as it naturally bleaches the fabric of any poo stains. Placing them by, but not touching, a heat source is effective but do not place them directly on radiators as they may scorch. Try to avoid the tumble drier where possible as the fluff you clean out of the filter has to come from somewhere! If you do use a tumble dryer make sure it's on the low heat setting. Do not stretch the elastic when it is still warm from the drier.

Do not tumble dry Wraps, pockets and OneSize nappies air dry very quickly after shaking off any surface water. Do not tumble dry these items as it will affect the laminate and make them less effective.

Help and advice. Email or phone us if you need any help tweaking your wash routine or if you are unsure of anything.

email: vicky@littlelamb.co.uk

Phone: 0800 917 5770

or from abroad : +44 7933 297486

If you have a good wash routine you will have no issues at all.

How do I dry the nappies?

Line drying in direct sunshine is best as the sun naturally bleaches the fabric and it’s free! Near, but not touching, a heat source like a radiator is also good and the nappies can also be dried on a low heat in the drier. 

If you are using bamboo or cotton nappies give them a quick flick to spread the towelling pile; it speeds up drying and makes them feel softer.

Excessive high heat in a dryer will affect the life-span of the nappies but is OK every now and then in an emergency.

Air movement is the key to drying all laundry. The warmer the air temperature the quicker the water molecules evaporate but without a draught the molecules will be attracted back to the garment*. If you air-dry the nappies inside make sure it’s a draughty spot. I use a small table-top fan in my inside drying area. If it’s set on the lowest speed all my laundry will still dry overnight. To power my fan costs just over 4p a day – a lot cheaper than a drier!

*If you weren't staring out of the window in your science lessons you'll know that water is made up of hydrogen and oxygen atoms. They stick together as one is negatively charged and the other is positive - acting like magnets. When a water molecule evaporates away from a garment it's attracted to the closest water molecule available due to the magnetism - which is usually back in the nappy. That's why laundry dried much quicker in a draught. 

My nappies have gone all stiff!

A few issues caused by your washer can cause stiff nappies.Generally it's a build-up of either detergent or limescale in the fibres.

Which? Magazine surveyed 140 UK-available washing machines and found that only three rinsed ‘satisfactorily’ or higher and none were awarded an ‘excellence’ mark! A truly shocking statistic considering all washers used to, well - work properly!

60% only achieved ‘poor’ or ‘very poor’ in the rinse category – and don’t forget these are the current models advertised heavily on the TV.

Why is this? Well, all manufacturers are after a good eco-star rating as consumers use it as a guide to assist their purchase. After all, we all want to make sound environmental choices.

Water is costly. It may fall from the skies in abundance but to clean it, move it and heat it all takes energy so modern washers try and get by on using very little of it. And the biggest saving of water is in the rinse cycle.

To generally cure stiffness in any towelling product always rinse twice.

On a side note – with baby eczema on the increase and washing machines not rinsing the detergents out properly it may be time to link the two? If your baby suffers from eczema try double rinsing all the laundry that comes in contact with his skin.

Will my baby get nappy rash?

Most babies get nappy rash at one time or another and if your baby succumbs don’t panic - it doesn’t mean you’re a bad parent.

Nappy rash is a catch-all phrase that encompasses a multitude of skin conditions. The two major causes are either the body’s naturally occurring flora thriving in warm damp conditions or the chemical reaction between wee and poo.

Ammonia is created when wee and poo mix for any length of time and attacks the baby’s delicate skin. In both there cases it’s recommended by the NHS that you change baby frequently, washing with warm water and pat drying thoroughly.  

Do I soak my soiled nappies?

No way! Dry bucketing is recommended.

The lid will stop any odour escaping and a dry bucket is much lighter to carry.

I’d like to say that reusable nappies have made such a big comeback over the years due to the new nappy designs but I have to be generous here as some of the credit has to go to the washing machine and detergent manufacturers. Modern washing machines and especially detergents have improved so much over the last few years that soaking, or boiling on the stove, isn’t required anymore. 

Why should I wash nappies before I use them?

All washable items we sell must be washed before use or they will not absorb anything. All yarn has a starch based ‘size’ sprayed on it to facilitate snag-free smooth running through the knitting machines which operate at high speed. Without it we wouldn’t be able to make the beautiful little puffy bundles of wonderfulness. 

So we recommend for the best results run the nappies through a 30˚c wash a couple of times, without detergent, and the water soluble starch will be removed. There’s no need to dry between washes, just leave them in and start the cycle again.

Organic cotton and bamboo nappies will not achieve full absorption until after the first half dozen washes. Manufactured yarn is quite tight and needs to expand out creating spaces inside the individual filaments where the fluid will be held. 

A six times washed nappy will hold 12% more fluid than a twice washed nappy which itself holds twice as much as an unwashed nappy and like your favourite old towel, the older it gets the more it absorbs. 

How do I store my nappies?

One of the best things about using washable nappies is being able to use them for more than one baby. I found there was nothing more exciting then getting out the baby nighties, hand knitted jumpers and clean fresh nappies waiting for the new arrival. 

However like all things, you do need to plan and I have written a step by step guide to storing your nappies below.

1) Wash your nappies on a 60 degree full cycle using a full dose of washing powder.  This will ensure that they are fully sanitised. 

2) Without removing the nappies from the machine pop it on again on a 40 degree fully cycle wash with no washing powder. This will ensure that there is no detergent residue. 

3) Dry your nappies as normal but please make sure that they are bone dry as they will get mildew, smell and start to break down.

4) I found it best to store my nappies in a airing cupboard with the rest of the clean linen, just pilled up at the back. 

5) I do not recommend storing in airtight containers as this creates a micro environment that can condensate and bread bacteria. I also do not recommend storing in an attic or the garage as they are usually damp cold and dark. 

If you have any questions or comments please contact us at vicky@littlelamb.co.uk

Shipping

Delivery

It is FREE delivery to all UK and Irish addresses and that is including the beautiful little islands just off Scotland. 

Do you ship worldwide?

Our clever new website should be able to tell you how much the shipping costs will be. However please be aware that we DO NOT PAY YOUR TAXES OR DUTIES as we wouldn’t have a clue where to start with all the different laws in the countries we shop to. 

Privacy Policy

Privacy Policy

Like everywhere you shop online, Littlelamb collects your personal information. Think of it as our way of getting to know you better. It means your orders are processed lightning-quick and we can send offers tailored to you, for things that you’ll actually want (our amazing sales, for example). And if there’s a problem with your order (unlikely, but it does happen), it also means we can deal with it super-speedily.

Since we have your details, it only seems fair for you to have ours. Nap-Ease. Ltd is a company incorporated in England and our company number is 04062705. Basically, we make sure to tell all concerned about the information we have squirreled away. Honesty is the best policy, after all.

Still got a burning question? Feel free to contact us at:

The Data Protection Officer
Littlelamb Nappies 
Capel Hendre Workshops
Ammanford
Carmarthenshire
UK 
SA18 3SJ

You can also call us on 01269845455 or email privacy@littlelambnappies.co.uk

How We Learn About You

With the magic of what happens behind the the front end of the website, we collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers,), email address, and phone number. We refer to this information as “Order Information”. 

This all combines to make it super fast and super easy to zoom your order out of the door and into your eagerly awaiting hands. We do not share this information with any other body at all. 

What We Need To Know

Let’s start with the basics. Our customers are more than a name and address, but we need to know these so we can send those packages of style direct to your door, as well as verify your payment details and let you know about new offers.

We’ll also need your email address – yes, so we can send your order confirmation, but also specially tailored Littlelamb offers and other news. Don’t fancy being the first to know about our sale? You can unsubscribe by clicking the 'unsubscribe' link at the bottom of our last email at anytime, or just email privacy@littlelamb.co.uk. We’ll start the process straight away, but it might take up to five days to be completed.

What else? We ask for the details of your payment card, when you place your order, and need to know you’re over 18. It’s only then that you can legally enter a contract or buy something with your own money. Congratulations.

Some information we ask for is optional – give us your phone number and we can call or text about your orders. This is handy when the courier can’t find your address, for example, or if there is a problem with your order. 

Processing Your Information And How We Use It

Remember, we’re in this together. When you shop with us, you’re entering a contract and that’s one of the bases we use for processing your data. If that sounds heavy, think of it this way: for your order to end up where it belongs – on your babies bottom – we need some of your information. We use it to make sure things go smoothly and with our customary style. We also use your data for fraud prevention purposes, to verify you are really a customer shopping for a nappy, rather than someone up to no good.

We like to keep you in the loop at Littlelamb so, from time to time, we’ll send you catalogues, special offers and promotions by post and email. Under data protection law, it is considered a legitimate business interest for us to use our customers’ details for direct marketing, so it is our intention to do so. However, we understand that not everybody wants to receive marketing, so if you do not wish to receive any further email messages from us, (and we quite understand if you don’t, but remember that if you unsubscribe we will not be able to send you sale details before anyone else) please update your preferences by clicking the 'unsubscribe' link at the bottom of our last email, or email us at privacy@littlelamb.co.uk

Thanks, but no thanks: if you do not wish to receive any further posted mailings from us, please contact us.

You can always contact us by clicking here and we will update your preferences for you (we’re nice like that). Please ensure you include your full name and address as well as account number, if applicable.

Our IT team cleverly encrypt your credit card information before it travels over the internet, ensuring your transactions with us are private and protected. In addition, we only accept orders from web browsers that allow communication through SSL technology (that’s Secure Socket Layer), meaning you won’t inadvertently place an order through a dodgy connection. Most web browsers support this security.

This is serious stuff so your payment details stay encrypted until we process your order and, when we do that, it’s on computers that aren’t connected to the internet (yes, they do exist). This encryption makes it virtually impossible for anyone without permission to read the information you’ve given us. We believe you deserve the best, whether that’s nappies, customer service or internet security, so the encryption technique we use is the highest standard available for e-commerce and certified by VeriSign, the world’s most respected certification body for internet firms. Think of it as a safe with a combination that no one is likely to work out.

Sharing Your Information With Others

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

How long is your information kept

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. So basically for as long as you keep shopping with us we like to think we’re ‘in a relationship’.  

Your Rights

As an EU citizen ( and we believe everyone else who visits us ) you have a right to access any data we hold about you and we will deal with any subject access request within 30 days because we like to be helpful. Please contact vicky@littlelamb.co.uk or write to the 

Data Protection Officer,
Capel Hendre Workshops
Ammanford
Carmarthenshire
SA18 3SJ

marking your request “subject access request” and giving us your name, address, email address and account number so we can get hold of it in a jiffy.

You have the right to ask us to stop processing your data. Please contact us here to let us know if you want us to erase, stop or amend any part of our processing and as far as we are able to (when taking into account our own legal obligations) we will do so.

If you have any complaints, you can contact us (see details below) and we’ll do our utmost to get to the bottom of things. If, after contacting our Data Protection Officer you feel your complaint has not been dealt with satisfactorily, the supervisory authority for data protection in the UK is the Information Commissioner’s Office (ICO) which you can contact on 0303 123 1113 or via their website at ico.org.uk.

You have the right of portability over your data (i.e. you can ask us to pass the information we hold on you to a third party in machine readable format). Let us know if you want us to do this by contacting us at vicky@littlelamb.co.nz

Contact Us

Our contact details are as follows:

Littlelamb Nappies
Units 3-4 Capel Hendre Workshops
Ammanford
SA18 3SJ
United Kingdom

From the UK 0800 917 5770 or 01269 845455

From outside the UK +44 1269 845455

Email : vicky@littlelamb.co.uk

Or click here to contact us via our online form.